Support

FAQ

How long does delivery take?

Delivery within Accra takes 1-3 business days. Other regions typically receive orders within 3-7 business days.

Do you offer cash on delivery?

Currently we accept online payments via Paystack, which supports cards, bank transfers, and mobile money.

Can I return a product?

Yes, we accept returns within 14 days of delivery for items in original condition. Contact support to initiate a return.

Do I need an account to place an order?

No, guest checkout is available. However, creating an account lets you track orders and save addresses for faster checkout.

How do I track my order?

Once your order ships, you will receive an email with tracking information. You can also view order status in your account dashboard.

Are your products authentic?

Yes, all products sold on Lindi's Store are 100% authentic and sourced directly from trusted manufacturers and distributors.